Frequently Asked
Questions

 
  • Our branding packages are comprehensive and can include a logo, color palette, typography, brand guidelines, and any other design elements you need to establish a cohesive brand identity. We’ll customize the package to suit your specific needs and goals.

  • The cost of branding can vary depending on the scope of the project. Typically, small businesses may spend between $4,000 to $15,000, while larger, more complex branding projects can cost more. We work closely with you to create a custom proposal that fits your needs and budget.

  • The timeline for a branding project varies depending on the scope and complexity of the work. However, most projects take between 4 to 8 weeks from start to finish. We’ll provide a detailed timeline during our discovery call to ensure we meet any of your deadlines.

  • Depending on your unique project needs, you'll be matched with a creative on our team. You'll also be interacting with our founder and creative director, Alison, throughout your journey to ensure your vision is realized to its fullest potential.

  • Absolutely! Whether you’re looking to refresh your current brand or need ongoing design support, we can tailor our services to meet your specific needs. To ensure we build on a strong foundation, we’ll start with a comprehensive brand audit. This will help us understand the current state of your brand and identify areas for improvement, setting the stage for successful design work that resonates with your target audience.

  • We encourage our clients to be as involved as they feel comfortable. Some clients prefer to be hands-on, providing feedback at every stage, while others trust us to take the lead after an initial consultation. Either way, we’ll ensure you’re informed and satisfied throughout the process.

  • Once the final payment has been made, you will own the rights to all final brand designs. This includes unlimited, perpetual, and worldwide usage rights, ensuring you have full control over your brand assets.

  • The first step is to book a discovery call with us. During this call, we’ll discuss your needs, goals, and how we can help. If we’re a good fit, we’ll provide a proposal. Once accepted, we'll send over an invoice and contract to begin our work together.

  • We understand that branding is an investment, and we offer flexible payment plans to help manage your budget. We’ll discuss payment options during the proposal stage to find a plan that works for you.

  • The refinement process involves several key steps:

    1. Initial Presentation: We present the initial design concepts via a Loom Video & PDF along with realistic renderings and explain how they align with your brand strategy.

    2. Client Feedback: You provide detailed feedback on the designs via email.

    3. Revisions: We revise the designs based on your input, with multiple rounds of refinement if needed.

    4. Finalization: Once approved, we finalize all brand assets and deliver them with guidelines for consistent use.

  • Yes, we do! Beyond brand design, we offer ongoing graphic design services to support your business as it grows. Whether you need social media graphics, marketing materials, or other design assets, we’re here to provide consistent, high-quality designs that align with your brand.

  • Yes! In addition to brand design, we offer website design services that align with your brand identity. Whether you need a complete website build or just a refresh, we can help create a user-friendly and visually appealing online presence for your business.

  • Absolutely. While we have experience across various industries, the principles of good design and branding are universal. We start by understanding your specific market and goals to create a brand that stands out, regardless of the industry.

  • No, we believe in transparency. All costs are discussed upfront, and any additional services or changes will be communicated and agreed upon before proceeding. We want to ensure there are no surprises along the way.

  • While we can create a singular logo, we don’t typically recommend it. A logo is just one element of a comprehensive brand identity. Without the foundational work of developing a full brand strategy—such as understanding your target audience, brand values, and market positioning—a logo alone may not fully capture or communicate the essence of your business.

    However, we’re happy to discuss your specific needs and create custom packages that fit your unique situation. Our goal is to ensure that every aspect of your brand is cohesive and effective, whether it’s just a logo or a complete branding package.

  • It’s very rare that clients don’t like any of the designs, as we are trained designers with years of experience in capturing and executing brand visions. We follow a collaborative process, involving you from the start to ensure the designs align with your goals and preferences. You'll have multiple opportunities to provide feedback, and we make revisions based on your input. Our aim is to create designs you love, but in the unlikely event that you’re not satisfied, we’ll continue refining the designs until we achieve the perfect result.

 

We’d love to hear
your story & vision